- Ordering Ease:- online delievery
- Delivery:- This include speed, Accuracy and care attention. E.g. pizzas, film development, lexis quick response system with the information system of it’s suppliers and it’s clients.
- Installation: refers to making the work operational post sale of the equipment to the client.
- Customer Training: Training to customers like companies employees training to use new machinery.
- Customer Consulting:- Advice services that sellers offer to the buyers.
- Maintenance and Repair
SERVICE DIFFERENTIATION
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